Motivation

According to Dick, motivating employees—or anyone—is based on one word.

Patience.

Say you want to instill a sense of urgency. The best way to get people to go fast is to let them know why there's a need to go fast, and then be encouraging and patient with their progress.

1. exhibit an understanding of what is possible,
2. care about them, and
3. are willing to accept the absolute best they can deliver.

• http://www.inc.com/jeff-haden/how-to-motivate-employees-the-best-answer-ever.html
• http://www.facilitif.eu/user_files/file/herzburg_article.pdf