Category:Process

• fix the process, not the people

Sources

• Rands In Response » The Process Myth
  • the goal of a healthy process is to define structure so order is maintained and predictability is increased;
  • healthy processes are awesome as they capture culture—values, principles, and practices that we care about—and makes it explicit;
  • when unclear about any process or checklist, start with why to:
    • find out about values, principles, and culture;
    • change any process that cannot withstand scrutiny.