Retrospective prime directive

…you have just completed an important piece of work or you are in between two iterations of a longer journey.

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You want to make sure you are still on the right path, and adjust course, or even pivot, if necessary.

Therefore:

Facilitate a retrospective, opening with the prime directive that everyone did the best job they could.

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Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.

—Norm Kerth

We have no precise plan, only a clear sense of direction. If we make an all out attempt and fail, that will tell us what to do next.

—Dee Hock