Difference between revisions of "Five whys"
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(Sources += The IT Risk Manager » Chris Matts » Ten Ways of “Five Whys”) |
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*[http://www.youtube.com/watch?v=U3w_eIa7Eq0 5 Why], YouTube (funny?). | *[http://www.youtube.com/watch?v=U3w_eIa7Eq0 5 Why], YouTube (funny?). | ||
*[http://blogs.hbr.org/cs/2012/09/the_power_of_defining_the_prob.html HBR » The Power of Defining the Problem] | *[http://blogs.hbr.org/cs/2012/09/the_power_of_defining_the_prob.html HBR » The Power of Defining the Problem] | ||
*{{web|url=http://theitriskmanager.wordpress.com/2013/12/30/ten-ways-of-five-whys/|site=The IT Risk Manager|person=Chris Matts|title=Ten Ways of “Five Whys”}} | |||
{{Source}} | {{Source}} | ||
Revision as of 10:45, 31 December 2013
…any undertaking, entrepreneurial effort, or other collective initiative facing a tough impediment.
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Get to the root cause and fix it.
Therefore:
Ask “Why” five times and design a few experiments
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Also, see stretch and squeeze.
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Sources
- Root Cause Analysis From Juran, about the Jefferson Memorial, Washington.
- HBR » 5 Whys, Eric Ries (video 3:13)
- 5 Whys - Root Cause Analysis
- 5 Why, YouTube (funny?).
- HBR » The Power of Defining the Problem
- The IT Risk Manager » Chris Matts » Ten Ways of “Five Whys”