Happiness index

…anytime for a squad or tribe chipping away at a collective endeavor, and especially during retrospective gatherings and scrumming the scrum.

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Increase the level of joy in day to day work, while speeding up.

On a scale of 1–5,

1. How happy are you with your work?
   • What feels best right now?
   • What feels worst right now?
2. How happy are you with your company?
   • What feels best right now?
   • What feels worst right now?
3. What would need to happen to increase your happiness index?

Keep track of a moving average over the past few weeks or so. Whenever the average changes significantly, talk about why, and what you can do to make everybody happier.

The happiness index is more important than any financial metric, not only because it visualizes the aspect that matters most to you, but also because it is a leading indicator, which makes you agile. Most financial metrics are lagging indicators, making it hard to react to change in time.

Therefore:

As a group, pick the top item that will increase the happiness by one or more points on a scale of one to five and implement it by moving it to the accelerator list.

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For tough issues, consider the a3 solver.

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Excellence

Shu

• Individual and squad happiness is emerging as a source for improvement actions.

Ha

• happiness index is used as a standard gauge during retrospective gatherings and generates smart, actionable items for the acceleration list.
• Occasionally, happiness levels are measured on a daily basis to provide input for the gather information stage of the retrospective gathering.

Ri

• happiness index drives the overall company and makes it a great place to work, attracting new hires.

Sources

• http://blog.crisp.se/2010/05/08/henrikkniberg/1273272420000
• http://scrum.jeffsutherland.com/2010/11/happiness-metric-wave-of-future.html
• http://blog.ted.com/2013/04/19/a-visual-look-at-7-things-that-make-us-feel-good-about-work/
• http://hbr.org/2010/07/how-will-you-measure-your-life/ar/pr
• http://www.infoq.com/news/2013/01/measure-analyze-happiness
• http://scrummethodology.com/happiness-metrics/
• http://astore.amazon.com/jeffsutherlasobj/detail/0787988618
• http://astore.amazon.com/jeffsutherlasobj/detail/0470548681
• http://blogs.hbr.org/schwartz/2010/10/happiness-is-overrated.html

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