Knowledge injection

…a project or evolution of a product. The one team still misses some crucial knowledge and expertise in order to operate at full speed.

✣  ✣  ✣

{{{wish full}}}

Forces:

• Becoming dependent on single specialists is all too easy.
• Subject matter experts tend to become over-specialized.
• Allocating specialized resources is a tedious and expensive job.
• Task switching specialist across multiple projects or teams exponentially reduces productivity.
• stable teams are more predictable, sustainable and resilient.

Rather than having a specialist join the team for half a day, every week, have the team trained by the specialist on the required topics. Hire an (external) expert with the goal to transfer as much knowledge, skill and experience in a limited time. Set up the exit criteria for the external expert up front—how do you measure when the knowledge injection is complete?

Therefore:

{{{therefore full}}}

✣  ✣  ✣

✣  ✣  ✣

Picked up during a CSM training with Template:Trainer, late 2011.

---